Registered Care Manager.

Our registered care managers work from our offices. This role means you will be responsible for a specific area as well as undertaking operational management responsibilities. It involves:

Being responsible for the safe delivery of care services within your specified area.
Operational management of all care staff in that area.
Responsible for compliance matters and quality assurance within your area.
Taking care of service improvement and issue and complaint resolution.
Responsible for management and delivering inspections within your area.

Skills, Attributes & Knowledge

Typically, a person in this role should have the following skills/attributes:

Excellent interpersonal skills.
Advanced problem-solving skills.
Good literacy and numeracy skills.
Excellent IT skills (use of MS office, email, internet, and company IT systems, Care Planner, Pass, Atlas).
Active listening skills.
Excellent communication skills.
Be flexible and mobile.
Good coaching skills and the ability to give feedback.
Ability to work with limited supervision.
Good understanding of HR policy, practice and employment law.
Advanced knowledge of CIW, RISCA and safeguarding.

Qualiﬁcations & Accreditations

Typically a person in this role will need the following qualiﬁcations/accreditations:

Qualified to QCF level 5 standard in Health and Social Care.
Registered with Social Care Wales as a manager.

Join us.

We’re always looking for wonderful, caring individuals to join our team as community carers. With a range of positions available across South Wales, why not submit your details and take the next step to becoming a carer with Seren.

Join our values

S Always STRIVE for the best outcomes

E Be ENGAGING and true, to yourself and to others

R Be RESPONSIBLE, take ownership

E Have ENERGY and care for others

N Be NURTURING at heart

Speak with Polly.

Meet Polly, our Talent Sourcing Manager. Polly’s here to help you begin your career with Seren. Reach her on any of the below contact methods and arrange an informal chat.

Share your contact details with us by completing the below ﬁelds and a member of the team will call you back.

Do you hold a driver's license?*

Yes

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Do you have access to a vehicle?*

Yes

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Do you hold the right to work in the UK?*

Yes

Confirm

Please tick this box to confirm that you are happy to be contacted by Seren in relation to this opportunity. Note that your details will remain on file for 6 months.

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